Privacy Policy

1. Who We Are

The Dubai Tickets ("https://www.thedubaitickets.com") is an independent affiliate website providing editorial content, attraction guides, and booking links for Dubai tourism experiences. We are not affiliated with any Dubai attraction, theme park, hotel, or entertainment venue. This Privacy Policy explains how we collect, use, and protect information in connection with your use of our Site.

2. Information We Collect

2a. Information you provide directly

We collect information you voluntarily provide when you:

• Submit a contact or enquiry form (name, email address, message)
• Subscribe to our newsletter or email updates (email address)
• Otherwise communicate with us directly

2b. Information collected automatically

When you visit our Site, we and our service providers may automatically collect:

• Usage data: pages visited, time on page, referral source, browser type, device type, operating system
• IP address: used to approximate country/region for analytics (not stored at individual level)
• Cookies and tracking data: see Section 4 below
• Affiliate click data: when you click a booking link, our affiliate partner (e.g., Headout) may record that the click originated from our Site

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve this Site
• Respond to your enquiries and provide support
• Send you newsletters or updates (only if you have subscribed)
• Analyse Site usage to understand which content is most useful
• Track affiliate referrals so we can receive commissions for bookings generated through our links
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

We do not use your data for automated decision-making or profiling that has significant legal or similar effects on you.

4. Cookies & Tracking

We use the following types of cookies:

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. Most browsers allow you to refuse cookies or delete existing ones.

5. Third-Party Services & Affiliate Partners

Our Site links to and works with third-party services including:

• Booking platforms (e.g., Headout, GetYourGuide, Viator): when you click a booking link and make a purchase, your transaction is governed by their terms and privacy policy. We do not receive your payment details, booking confirmation, or personal data from these platforms.
• Google Analytics: website usage analytics. Governed by Google's Privacy Policy.
• Unsplash: photography content delivery. Images are served from Unsplash's CDN.

We are not responsible for the privacy practices of any third-party service. We encourage you to review their respective privacy policies.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers: companies that help us operate the Site (hosting, analytics), bound by confidentiality obligations
• Legal compliance: if required by law, court order, or government authority
• Protection of rights: to protect the rights, property, or safety of The Dubai Tickets, our users, or others
• Business transfer: in the event of a merger, acquisition, or sale of the Site, your data may be transferred as part of that transaction

7. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected or as required by applicable law. Contact form submissions are retained for up to 12 months. Analytics data is retained in anonymised/aggregated form and may be kept indefinitely. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request erasure of your data ("right to be forgotten")
• Objection: object to processing of your data for certain purposes
• Portability: request your data in a portable format
• Withdraw consent: withdraw consent at any time where processing is based on consent (e.g., newsletter)

To exercise any of these rights, contact us at thedubai.tickets@gmail.com. We will respond within 30 days.

9. Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

For any privacy-related questions, requests, or concerns, please contact us at: thedubai.tickets@gmail.com or through our Contact page.