Terms of Service

1. Acceptance of Terms

By accessing and using The Dubai Tickets (the "Site"), you accept and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use this Site. We reserve the right to update these Terms at any time. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

2. Nature of the Site — Affiliate Relationship

The Dubai Tickets is an independent information and affiliate referral website. We provide editorial content, attraction guides, pricing information, and links to third-party booking platforms. We are not:

• An official ticketing agent or authorised reseller for any Dubai attraction
• Affiliated with, owned by, or endorsed by Burj Khalifa, Ain Dubai, Atlantis The Palm, Dubai Parks & Resorts, or any other attraction, venue, or operator named on this Site
• A party to any booking contract between you and a third-party booking platform
• Responsible for the fulfilment, quality, availability, or accuracy of any attraction experience

When you click a booking link on our Site, you will be directed to a third-party platform (e.g., Headout, GetYourGuide, Viator, or a direct attraction website). All purchases are made directly with that third party, governed exclusively by their terms, conditions, and cancellation policies.

3. Accuracy of Information

We make reasonable efforts to ensure that ticket prices, opening times, attraction details, and other information on this Site are accurate and up to date. However, all information is provided for general informational purposes only. Prices, availability, operating hours, attraction content, and terms can change at any time without notice and without obligation on our part to update this Site. You should always verify current details directly with the attraction or booking platform before making any purchase or travel plans.

4. Limitation of Liability

To the fullest extent permitted by applicable law, The Dubai Tickets and its owners, operators, employees, and contributors:

• Are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or any third-party service linked from it
• Are not responsible for any loss, injury, disappointment, cancellation, delay, unavailability, or dissatisfaction arising from an attraction experience booked through a third-party platform
• Are not responsible for the accuracy, completeness, or reliability of any third-party booking platform, attraction operator, or venue
• Are not liable for any pricing errors, double charges, failed bookings, or disputed transactions between you and a third-party booking platform
• Are not responsible for any personal injury, property damage, or other harm that may occur during any attraction visit or experience
• Are not responsible for any losses arising from your reliance on information on this Site

Our total aggregate liability to you for any claims arising under or related to these Terms or your use of the Site shall not exceed AED 100 (or the equivalent in your local currency).

5. No Warranties

This Site and all content on it are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that the Site will be error-free, uninterrupted, secure, or free of viruses or other harmful components.

6. Third-Party Links & Booking Platforms

Our Site contains links to external websites and booking platforms. These links are provided for your convenience. We have no control over the content, policies, or practices of any third-party site and accept no responsibility for them. Inclusion of a link does not constitute endorsement of the linked site. We encourage you to read the terms and privacy policies of any third-party site you visit.

7. Intellectual Property

All editorial content, guides, reviews, graphics, logos, and other original materials on this Site are the intellectual property of The Dubai Tickets or its content licensors and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission. Attraction names, logos, and trademarks mentioned on this Site are the property of their respective owners.

8. User Conduct

You agree not to use this Site to:

• Violate any applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Scrape, crawl, or systematically extract data from the Site without permission

9. Cancellations, Refunds & Disputes

The Dubai Tickets does not process bookings, payments, refunds, or cancellations. All such matters are handled exclusively by the third-party booking platform through which your purchase was made. If you have a dispute about a booking, refund, or cancellation, you must contact the booking platform directly. We cannot intervene in, mediate, or be responsible for the outcome of any booking dispute.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the relevant courts. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

11. Contact

If you have any questions about these Terms of Service, please contact us at thedubai.tickets@gmail.com or visit our Contact page.